商务英语案例分析答案2023

第三章测试

1.1. Which of the following is the purpose of 360-degree performance appraisal?
A:All of the above. B:To reach decision whether the employ should be promoted or not. C:To establish training plan. D:To evaluate staff performance.
答案:A
2.2. Which statement is true about 360-degree performance appraisal?
A:It is used only as a development tool. B:It is neither an administrative tool nor a developmental tool C:It is useful as a feedback for both developmental and administrative purposes. D:It is used only as an administrative tool. 3.3. _______ is the process of using multiple sources of appraisal to gain a comprehensive perspective on one’s performance.
A:Superior appraisal B:360-degree performance appraisal C:Subordinate appraisal D:Peer appraisal 4.4. Which of the following method is often used in 360-degree performance appraisal?
A:Telephone interview. B:Presentation. C:Group discussion. D:Rating scale. 5.5. Which is the most important component in 360-degree performance appraisal?
A:Superior appraisal B:Peer appraisal C:Subordinate appraisal D:All of the above 6.6. _______ is an important part of the Performance appraisal process where the employees themselves give the feedback or their views and points regarding their performance.
A:Self appraisal. B:Client appraisal. C:Subordinate appraisal. D:Peer appraisal. 7.7. ________ forms the traditional part of the 360 degree appraisal where the employees’ responsibilities and actual performance is rated by the immediate higher level supervisor.
A:Superior appraisal B:Subordinate appraisal C:Self appraisal D:Peer appraisal 8.8. The subordinate appraisal is an evaluation tool whereby employees assess the performance of ______.
A:peers B:supervisors C:subordinates D:themselves 9.

9. _____ appraisal is a type of performance evaluation that is done by one or more people of matching competencies. It is usually done among the members of the same team. This is a method employed to preserve the quality standard at a desired level.

A:

Subordinate

B:

Superior

C:

Self

D:

Peer

10.10. Which of the following is advantage of 360-degree performance appraisal?
A:It arouses suspicion within an organization. B:It provides detailed information on an employee’s performance. C:It is both time-consuming and would cost a large sum of money. D:It is difficult to figure out the results.