第二章What should the room attendant do when the luggage arrived at the floor before the team gusts live in the rooms:
答案:Check the room numbers and deliver the luggage one by one
Which is not in the same class of word with ”towel rack”:
答案:Sofa
What should the room attendant say when knock on the guest’s door:
答案:Housekeeping. May I come in?
Which is NOT included in the personal laundry service for the guests:
答案:Replacement
What personalized housekeeping service can help the guests who is afraid of oversleeping:
答案:morning call service
